Your Western Australia booking starts here

Browse Terms & Conditions

Terms & Conditions

Terms & Conditions WA Holiday Guide

Welcome to WA Holiday Guide.

If you continue to browse and use ("this website"), you are agreeing to comply with and be bound by the following terms and conditions of use, which together with the privacy policy govern the website owner WA Holiday Guide Pty Ltd and our relationship with you in relation to this website and each of our online operations ("our websites") including and social media profiles FacebookInstagram and LinkedIn as well as in relation to all associated companies, representatives and e-mail correspondence.

If you disagree with any part of these terms and conditions, please do not use our website.

The term 'WA Holiday Guide Pty Ltd' or 'us' or 'we' or 'our' refers to the owner of the website whose registered Australian Business Number is 81 611 384 948 and whose principle place of business is located in Australia at Level 33 QV1 Tower, 250 St Georges Terrace, Perth, Western Australia, 6000 Australia.

The term 'you' or 'your' refers to the user or viewer of our websites.

The use of this website is subject to the following terms of use, unless otherwise agreed in writing:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences and track website usage for correct delivery of our shopping cart and holiday planner facilities. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties including our merchant facility "Kovena / Secure Travel Payments" and our database supplier "BookEasy Tourism Solutions".

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by International & Australian law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Please also read our Disclaimer.

5. This website contains material which is owned by us, licensed to us and authorised by the original owner for our use. This material includes, but is not limited to, the design, layout, look, appearance, graphics and textual content. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trade marks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged.

7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. We actively protect our intellectual property.

8. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

9. You may make online bookings through the links facilitated on this website. An SSL Certificate is in place with our hosting provider to protect the integrity of information from unauthorised 3rd parties. Rates and information presented on this website for online booking is provided by and coordinated by the 'Visitor Centre' or 'Booking Centre' including WA Holiday Guide, assigned as the "mothership" in Bookeasy for any particular operator and the associated channel managers which feed rates and availability for each operator. Detailed information of our liability in regards to online booking by you is contained in our Disclaimer. How we handle the information submitted by you for online booking is contained in our Privacy Policy.

10. You may make contact directly with an operator through details provided on our website and do so at your own risk. We provide information to facilitate contact between users of our websites and tourism operators in good faith as a convenience to users and on behalf of relevant tourism operators. Where payment has been made by an operator to us for the provision of displaying their contact information, WA Holiday Guide Pty Ltd does not accept any responsibility for accuracy of the information provided. Detailed information of our liability in regards to your contact with operators on our websites is contained in our Disclaimer. How we handle the information submitted by you for online booking is contained in our Privacy Policy.

These Terms & Conditions are subject to the laws of the State Of Western Australia, Australia and International Law.

If you have questions regarding our Terms & Conditions, or wish to lodge a complaint or dispute, please e-mail us.


This website and its content is copyright of WA Holiday Guide Pty Ltd - © 2016-Present. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

1. You may print or download to a local hard disk extracts for your personal and non-commercial use only.

2. You may copy the content to individual third parties for their personal use, but only if you acknowledge this website as the source of the material.

3. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Refunds & Returns Policy

We do not have a physical goods refund policy as we only provide a service.

Bookings on this website for accommodation and tours are processed as per the cancellation policy and terms and conditions within each booking. Please refer to the terms accepted when you make your booking.

For our advertising clients where we collect direct fees for advertising and other services, no refunds or returns are accepted and it is the choice of our client whether to continue beyond their originally contracted term (usually 12 months).