Ningaloo Marine Interactions

REFUND POLICY

Please choose your tours carefully, we do not give refunds if you simply change your mind, change the date or time of your tour or if you choose the wrong product.

Ningaloo Marine Interactions reserves the right to refuse entry to the vehicle, vessel or water whom at the skippers, guides or employee discretion deem the person not have the required swimming ability, is a potential danger to themselves or others, is under the influence of drugs or alcohol or who has not complied with tour regulations and conditions.

Ningaloo Marine Interactions does not guarantee wildlife sightings or interactions, however, every effort is taken to provide the best experience possible.

Management discretion is used at the time of cancellation, for cancellation within 48 hours of departure no refund will be granted, tours cancelled between 3-7 days prior to tour date will incur a 20% cancellation fee.

Booking Fees and/or administrative fees are non-refundable, even if your tour is cancelled.

Minimum participant numbers are required for tour confirmation, should the minimum participant number not be reached or the tour is cancelled due to weather a full refund of the tour amount will be offered or your tour can be transferred to another day or be transferred to a similar tour.

Ningaloo Marine Interactions will not be responsible for any personal loss, damages to equipment, injury or sickness.