Burlington Hotel

Standard Rate:
Cancellation is free of charge up to 2 pm 48 hours prior to the date of arrival, after this time we charge you 100% of the first night’s room rate as a cancellation fee. Additional charges apply for subsequent days cancelled if not advised in writing 2 pm – 48 hours prior to each day booked.

Non-Refundable Rate:
For non-refundable bookings, no cancellation or changes are possible. In case of a cancellation, 100% of the total amount will be charged as cancellation fee. Please check the room rate’s booking conditions before confirming your reservation.

DEPOSIT POLICY
Standard Room Rates will attract the first night’s rate as a deposit to secure the booking. This will be taken at the time of confirmation of a booking.

Non-Refundable Rates will have the full stay taken as payment upon time of confirmation of a booking.

At check-in we may pre-authorise a credit card for any incidental charges we determine that you may be likely to incur during your stay. This pre-authorisation may also include an amount to cover a security bond/deposit for damages or incidental charges you may incur during your stay.
The amount we pre-authorise will depend on the length of your stay. No money is taken from your credit card; however, it will show as a pending transaction. The authorisation of your card will last the length of your stay. Card refunds generally take between 3-10 working days to process, and pre-authorisation releases take up to 31 days to process, depending on your individual banks policies.

STANDARD TERMS AND CONDITIONS
1. No gatherings and parties of any nature are allowed in the room/s. The Property reserves the right to evict any additional occupants in the room without notice.
2. This reservation is not transferable.
3. Due to heritage requirements and insurance – the hotel is strictly no smoking in any room or external verandas. Guests may smoke outside the ground floor. Failure to comply will result in your removal from the pro