Avocados Accommodation

1. Alterations and cancellations

Written or email notice of alterations and cancellations must be provided for all bookings.

Any change/cancellation to a booking less than 72 hours prior to arrival (2pm check in) will result in full payment being retained.

No-shows will result in full payment being retained.

If bookings are changed/cancelled less than 30 days prior to arrival, a 20% cancellation fee will be charged.

Where the booking dates are cancelled in part or full, the following fees will apply dependent on notice provided;

Less than 72 hours prior to 2pm check-in time: Full payment retained.

All weekend and busy period cancellations incur 20% cancellation fee regardless of time before arrival.

Bookings cancelled mid-way during the stay will not receive a refund

2. Credit card Surety

It is a condition of tenancy that the occupant provides a valid credit card and agrees to any cost for which they are liable under the tenancy to be levied again the credit card.

3. Room conditions

If the room is left in a state that requires extra cleaning, the nominated card will be charged a $100 cleaning fee.

A $50 pet fee is applicable to all bookings requiring dog friendly accommodation and any extra cleaning that may be required will be levied against the credit card supplied at the time of booking. Dogs are not allowed on furniture and their own bedding must be used. Please keep your dog on a leash when it is not in the room due to other pets and the restaurant near-by. If your dog barks excessively or causes disruptions, we do have the right to ask you to leave.

Smoking in the rooms will incur a $200 cleaning fee.

Lost or stolen keys will result in a $40 fee.