Blue Moon - Tautog Street - NRH

Cancellation Policy -
General Cancellations by Guest and Unused Services
All cancellations are to be received in writing, either by mail, fax or email.
Bookings cancelled at least 60 days before the start of stay will receive a 100% refund minus a $100 cancellation fee.
Bookings cancelled less than 60 days before the start of stay are non-refundable.
Where written notification of a cancellation is received less than 60 days prior to the scheduled arrival, the Guest is liable for payment of the full rental whether or not occupation of the Property occurs. The deposit and final payment are non-refundable and non-transferable to another Property.
Cancellations outside the control of the Guest will be considered by the Agent on a case-by-case basis in light of potential loss to the Owner. Guests are strongly advised to take out comprehensive holiday and travel insurance to cater for any unforeseen circumstances.
No refunds will be made for early departures or refusal to stay at a booked Property. If the Guest chooses to shorten their stay, then a refund, credit or transfer is not available for any unused portion of the booking.
The Agent will not be held responsible if the Property does not meet the expectations of the Guest.

Security Bond and Extra Charges
By providing your credit/debit card, you authorise Narano Enterprises Pty Ltd as trustee for Punia Family Trust trading as Ningaloo Reef Holidays to pre-authorise the card prior to or upon arrival. A temporary hold of $1000 will be placed on the card to cover the cost of the accommodation and/or incidental charges. No actual funds are deducted at this time, but this amount will be unavailable to spend. The hold will automatically release within 7 to 14 days after your departure, depending on your card-issuing bank.
If a credit card is not available, then the Agent will require the Guest to make a payment of up to $1000 which will be returned to the Guest within a reasonable time after the property has been inspected following departure. The Agent reserves the right to deduct any costs incurred from the security bond and claim extra charges for expenses such as, but not limited to:
a) Damage to the Property, furniture, fixtures, and fittings
b) Loss or damage to household items (eg. linen, appliances)
c) Disturbance to neighbours
d) Excessive cleaning costs
e) Rubbish removal