Down South Holidays

Our cancellation policy is quite tight and we do not refund deposits or payments unless we successfully re-book the property for the same dates and at the same rates as your original booking.

You can read our full cancellation policy below:

CANCELLATIONS and DATE CHANGES
If you would like to cancel or vary your booking dates please contact us immediately. A cancellation or amendment will not take effect until we receive confirmation in writing from you. In the case of a cancellation by the guest money paid will not be refunded unless the house is re-let at the same rate for the entire period originally booked.

Cancellations made more than six weeks from arrival date mean the guest risks forfeiting their entire deposit. Cancellations made less than six weeks from arrival date mean the guest is liable for the full payment of the holiday booking.

In the event of cancellation and with reasonable notice Down South Holidays will strive to re-book the property to others. Should a refund be applicable it will be made by the payment method used by the guest at time of booking.

A variation of the booking which reduces the number of nights’ stay or rent value will be treated as a cancellation. A $150 administration fee will be charged for any booking cancellation. If you fail to turn up to a booking in full or part you will not be entitled to a refund or postponement of your booking.